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Cisco IP Telephony for Release 5.x : 642-445 Exam

Exam Number/Code: 642-445
Exam Name: Cisco IP Telephony for Release 5.x
VUE Code: 642-445
Questions Type: Single choice, Multiple choice, Simulate,
Real Exam Question Numbers: 75 questions
Exam Language(s): English

“Cisco IP Telephony for Release 5.x”, also known as 642-445 exam, is a Cisco certification.
Preparing for the 642-445 exam? Searching 642-445 Test Questions, 642-445 Practice Exam, 642-445 Dumps?

With the complete collection of questions and answers, Pass4sure has assembled to take you through 96 Q&As to your 642-445 Exam preparation. In the 642-445 exam resources, you will cover every field and category in CCVP helping to ready you for your successful Cisco Certification. The Cisco IP Telephony for release 5.x 642-445 CIPT-5.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) v5.0 and Cisco IP Telephony (Part 2) v5.0 courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 5.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.
642-445 CIPT 5.0
Cisco IP Telephony for Release 5.x
Last day to test 7/26/08
Exam Number: 642-445
Associated Certifications: CCVP
Duration: 90 minutes (75 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description

The Cisco IP Telephony for release 5.x 642-445 CIPT-5.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) v5.0 and Cisco IP Telephony (Part 2) v5.0 courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 5.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.
Exam Topics

The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.
Perform an installation and initial set up of a Cisco Unified CallManager cluster

* Describe Cisco Unified CallManager cluster relationships
* Describe Cisco Unified CallManager redundancy designs
* Describe the requirements for DHCP, TFTP, DNS, and NTP
* Determine the services necessary to support a Cisco Unified CallManager deployment and enable the appropriate services
* Describe the Cisco Unified CallManager upgrade process

Describe and configure Cisco Unified CallManager to support on-cluster calling

* Explain and configure a Cisco Unified CallManager group
* Configure Cisco Unified CallManager to support Cisco SCCP & SIP Phones
* Configure Cisco Unified CallManager to support 3rd party SIP phones
* Describe the functions of Cisco Unified CallManager regions
* Describe the functions or usage of a device pool
* Explain the purpose of locations
* Describe the purpose and features of SRST and AAR
* Describe and configure RSVP
* Configure a Catalyst IOS Switch to support IP phones

Describe and configure a route plan for Cisco Unified CallManager

* Explain digit analysis
* Describe the functions and usage of CSS and partitions
* Describe and configure route patterns
* Describe and configure route filters
* Describe and configure discard digit instructions, translation patterns, and transformation masks
* Configure Cisco Unified CallManager and gatekeeper to support CAC
* Describe the differences between the various trunk types supported by Cisco Unified CallManager
* Configure intercluster trunks
* Configure Cisco Unified CallManager to utilize a voice gateway
* Describe and configure a SIP trunk
* Describe and configure Forced Account Code and Client Matter Code

Given a list of IP phone features, configure the Cisco Unified CallManager to support the given feature set

* Configure MeetMe conferencing and conferencing resources
* Configure Music-on-hold
* Configure soft-key and IP phone button templates
* Configure multiple calls per line appearance
* Configure hunt groups
* Configure IP phone services
* Configure extension mobility
* Configure MRGs and MRGLs
* Configure Presence

Secure an IP telephone network

* Describe the threats to an IP Telephony network
* Describe the components used to mitigate threats to an IP telephony network
* Describe the process of communicating with the Cisco Unified CallManager Server in a secure manner
* Describe and configure authentication and encryption between Cisco Unified CallManager and endpoints
* Configure Multi-Level Administration
* Configure toll-fraud prevention
* Describe the process and configuration of IP phone hardening

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Given a specific set of IP telephony applications and tools, configure Cisco Unified CallManager to support the applications

* Configure Cisco Unified CallManager BAT and TAPS to bulk add/manage phones/users
* Install and use Disaster Recovery System to backup publisher

Monitor and manage an IP telephony network

* Describe the use of Real-Time monitoring tool
* Describe the use of Cisco IPT Platform Administration
* Use the CLI to manage and monitor the Cisco Unified CallManager
* Describe and use the Dialed Number Analyzer to troubleshoot call routing issues
* Describe the process of filtering, managing, and retrieving Logs
* Describe and manage Call Detail Records
1. What is the difference between a CMR and a CDR?
A. A CMR is a set of preconfigured management reports that filter CDR information.
B. A CMR reports on call quality and CDR reports on call activities.
C. A CMR is accessed by SOAP and a CDR is accessed by the Cisco Unified CallManager CAR tool.
D. A CMR record can be sent directly to third party applications while CDR records are only sent to the Cisco
Unified CallManager CAR tool.
Answer: B

2. A Cisco Unified CallManager cluster contains a first node and four subsequent nodes. If the first node becomes
unavailable, which three of these statements are true? (Choose three.)
A. The Informix database automatically locks.
B. New Cisco Unified CallManager devices can be configured.
C. The Informix database will save configuration changes on subsequent nodes to be uploaded to the first node
when available.
D. All IP telephony devices continue to operate.
E. Available Cisco Unified CallManager servers work from the local backup database.
F. All on-net calls are dropped
Answer: ADE

3. Which three options correctly describe the role of a subsequent node in a Cisco Unified CallManager 5.0 cluster?

(Choose three.)
A. replicates the database to other Cisco Unified CallManager servers
B. maintains read-only copies of the configuration database
C. processes IP telephony calls
D. collects CDRs
E. can have only one in a Cisco Unified CallManager cluster
F. maintains writeable copy of the configuration database
Answer: BCD
4. Which new traffic type has been added between Cisco Unified CallManager 5.0 servers?
A. database traffic
B. call processing traffic
C. licensing message traffic
D. management channel traffic
Answer: C
6. Which two features are advantages of deploying a cluster over an IP WAN? (Choose two.)
A. extension mobility within the cluster
B. shared line appearances
C. centralized DSP resources
D. scalability up to 20 sites, if there is sufficient IP WAN bandwidth
E. failover to co-resident Cisco Unified CallManager Express platforms
Answer: AB

7. How can the activation status of DNS services be changed?
A. DNS activation can be changed at any time.
B. DNS activation is on by default and cannot be changed, but leaving the DNS server addresses and domain
name blank disables the service.
C. DNS activation is on by default and can only be turned off at installation; once DNS activation has been turned
off, the system must be reinstalled to turn it back on.
D. DNS activation can only be changed by reinstalling Cisco Unified CallManager.
Answer: D
9. When a Cisco Unified CallManager group has its primary, secondary, and tertiary servers changed, how are
those changes propagated to the IP phones registered to the group?
A. The IP phones will automatically reregister with the new primary server.
B. The IP phones will need to be reset so that a new configuration file can be downloaded from the TFTP server.
C. The primary Cisco Unified CallManager server automatically pushes a new configuration file to the IP phones
in the affected device pool.
D. The device pools will need to be edited so that the new Cisco Unified CallManager group information is
applied to the appropriate device pools.
Answer: B

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