hi,
i have qestions for 650-059 but i have not answers PLS HELP ME !! – i have sisco CCO account , but i can not access forms BUG ….

1 which two of these activities comprise the problem management service component in the operat phase? (choose two.)
a) send a replacement module
b) schedule a maintenance window
c) manage the problem
d) identify the problem
e) confirm roles and responsibilities

2 identify a customer support model for the solution is an activity thet is part of which service component in the plan phase?
a) operations readiness assessment
b) planning project kickoff (deployment project management)
c) operations plan development
d) system requirements validation

3 which three of these service components are included in the optimize phase? (choose three.)
a) change management
b) security administration
c) technology assessment
d) operations assessment
e) operations readiness assessment
f) security assessment

4 utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?
a) operations setup
b) change management
c) problem management
d) systems monitoring

5 execute the systems acceptance test plan is an activity that is part of which service component in the implement phase?
a) phased implementation
b) acceptance testing
c) staff training
d) full system migration

6 which of these best describes the actions you would take during the technology strategy development service component?
a) analyze the customer`s business requirements and recommend the appropriate technologies to meet those business requirements.
b) identify the customer`s business requirements for the proposed solution.
c) address the customer`s physical site requirements.
d) determine the appropriate end user training needed for the technology solution.

7 during which implement phase service component would you perform a re-cap of the solution implementation inorder to elicit customer feedback?
a) select fault management tools and products
b) operations setup
c) project closeout
d) change management

8 review both the business and technical requirements is an activity thet is part of which service component in the prepare phase?
a) business case development
b) customer edication
c) high level design development
d) account planning

9 which service omponent would you typically perform prior to the handover to the customer`s operations organization and involves running tests to ensure that the solution is ready for production?
a) skill assessment
b) systems integration
c) project close out
d) acceptance testing
e) security check

10 in which service component of the optimize phase would you assess the routing and switching system and recommend activities such as optimizing device configurations, capacity planning, or traffic analysis?
a) change management
b) technology assessment
c) security assessment
d) security administration
e) operations assessment
f) operations readiness assessment

11 during which service component in the optimize phase would you assess the network for vulnerabilities, in order to reduce the risk of attacks?
a) change management
b) security assessment
c) operations readiness assessment
d) oprations assessment
e) technology assessment

12 which of these best describes the actions you would take during the business requirements development service component in the prepare phase?
a) analyze the customer`s business requirements for a new solution.
b) analyze the customer`s ongoing business case requirements
c) determine the customer`s technology requirements.
d) determine the appropriate cooling temperature for the customer`s server room.

13 which service component in the implement phase includes activities such as verifying that the customer understands the operational processes and its post-sales support responsibilities?
a) project planning
b) post-implementation support handoff meeting
c) update leading practices
d) develop escalation process

14 during which phase is a proposal developed and delivered?
a) prepare
b) design
c) plan
d) operate

15 which activity is a part of the operations assessment service component in the optimize phase?
a) design routing and switching infrastructure
b) confirm project and milestone dates
c) conduct gap analysis
d) execute test cases

16 in which service component of the prepare phase would you identify products and services that include all design, delivery, and support services to cover the product lifecycle?
a) system acceptance test development
b) account qualification
c) detailed design development
d) high-level design development

17 in which service component of the operate phase would you help verify the configuration management database?
a) configuration management
b) acceptance test plan
c) change management
d) incident management

18 which of these best describes the actions you would take during the configuration management service component?
a) check whether changes in the infrastructure have been recorded correctly and monitors the status of the components to help ensure anaccurate picture of the network.
b) monitor, manage, and report on service-level metrics and abnormal eventsor trends that may adversely affect the availability, capacity, performance, or security of the enterprise routing and switching system.
c) identify and solve recurring incidents by analyzing incident trends to identify patterns and systemic conditions.
d) standartize methods and procedures for authorizing, documenting, and performing changes to a routing and switching system.

19 in wich service component in the design phase would you provide a site-specific system implementation plan which defines the activities, configraions, and commissioning test plans required to implement routing and switching solution components and software?
a) staging plan development
b) detailed design development
c) project kick-off
d) systems acceptance test plan development
e) implementation plan development

20 in which service component would you notify all project participants of their specific responsibilities during the planning phase of the project?
a) proposal delivery
b) planning project kickoff
c) account planning
d) site readiness assessment

21 preparing, conducting, and performing a security gap analysis is part of which service component in the plan phase?
a) operations readiness assessment
b) planning project kickoff
c) security architecture assessment
d) security administration

22 which service component in the design phase occurs after detailed design validation?
a) package and price design
b) detailed design development: operations design
c) detailed design development: physical design workshop
d) detailed design custmer signoff
e) staging plan

23 which of these activities is part of thesecurity administration service component in the operate phase?
a) develop an automated password change policy
b) use secure messaging
c) security policy administration
d) perform security assessment

24 which two of these activities are part of the implementation plan development service component in the design phase? (chose two)
a) develop an implementation schedule
b) discuss project roles and responsibilities
c) confirm project and milestone dates
d) create a detailed staff training matrix
e) create a site-specific network implementation plan

25 which activity is a part of the technology assessment service component in the optimize phase?
a) develop the escalation plan
b) execute test cases
c) develop the project plan
d) measure the solution performance, availability, capacity, and software functionality

26 in which service component of the design phase would you provide a comprehensive, implementation-ready design for the customer`s solution?
a) implementation plan
b) high level design
c) detailed design development
d) staging plan

27 which two service components are performed during the implement phase? (choose two)
a) site readiness specification
b) staging
c) phased implementation
d) security readiness assessment
e) configuration management

28 which two of these activities are part of the phased implementation service component in the implement phase? (choose two)
a) develop a staff training program plan
b) conduct a kickoff meeting
c) prepare the site for the system implementation
d) install, confgure, integrate and test infrastructure

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29 which activity is part of the detailed design development service component in the design phase?
a) confirm project roles and responsibilities
b) design the routing and switching infrastructure
c) prepare for return on investment analysis
d) perform a security assessment

30 in which service component of the prepare phase would you identify factors such as solution goals, business drivers, and success criteria?
a) technology strategy development
b) business requirements development
c) high-level design development
d) proof of concept

31 during which service component would you provide ongoing management processesto protect the confidentiality, integrity, and availability of the information on the network?
a) security administration
b) security incident report
c) incident management
d) security architecture assessment

32 which of these best describes the actions you would take during the staging plan development service component within the desin phase?
a) help improve the infrastructure security system of the customer
b) assess the abiliy of he site facilities to accommodate the proposed ifrastructure.
c) help improve the performance and functionality of the infrastructure operations and network management system.
d) develop and execute proof-of-concept tests, validate the infrastructure high-level design, and identify any design anhancements.
e) provide a step-by-step plan detailing the instalation and service-commision reqiurement task to be executed in a controlled implementaion environment that emulates a customer network.

33 in which of these implement phase service components do you address the support and handoff process?
a) post-implementation support handoff meeting
b) staging and system migration
c) staff training
d) detailed design development

34 which service component is part of the implement phase and includes the development of a class schedule. training schedule, communications plan, and course outlines, as well as the monitoring of enrollment?
a) operations setup
b) staff training
c) select management tools and products
d) change management

35 in which service component of the plan phase would you address a customer`s operations and network management infrastructure?
a) operations readiness assessment
b) solutions readiness assessment
c) site readiness assessment
d) kickoff meeting

36 in which component would you identify and solve recurring incidents by analyzing incident trends to identify patterns and systemic conditions?
a) problem management
b) operation assessment
c) system acceptance test
d) operations design

37 in which service component of the prepare phase would you provide a technology-focused, business-focused, or technology- and business-focused demonstration of the technology solution to highlight the fetures and benefits?
a) high-level design development
b) proof of concept
c) technology strategy development
d) customer education
e) deliver proposal

38 which activity is part of the acceptance testing service component in the implement phase?
a) develop the escalation plan
b) set up the customer for operational support
c) develop the project plan
d) present and review test results with customer

39 in which service component would you gather information about the customer`s network architecture and network usage requirements?
a) network readiness assessment
b) operations plan development
c) planning project kickoff
d) operations readiness assessment

40 define procedures to manage access to all systems is an activity that is part of which service component in the operate phase?
a) security administration
b) systems monitoring
c) servce review
d) problem management

41 which of the following service components occur in the implement phase?
a) secrity assessment, operations assessment, supplier management
b) operations readiness assessment, systems requirements validation, planning project kickoff
c) project kickoff, staging, acceptance testing, post-implementation support handoff meeting
d) WLAN change management, security administration, technology assessment, operations plan

42 in wich service component of the prepare phase would you recommend the appropriate technology to address a business requirement of the customer?
a) account qualification and planning
B) technology questionnaire
c) technology strategy development
d) business case development

43 in which service component would you standartize methods and procedures for authorizing, documenting, and performing changes to the network?
a) operatins setup
b) configuration management
c) change management
d) security administration

44 which activity is part of the operations plan development service component in the design phase?
a) present a staging plan
b) develop training requirements for each job role
c) develop a plan to implement operations
d) confirm project roles and responsibilities

45 in which phase is a system acceptance test plan developed and documented
a) design
b) prepare
c) operate
d) implement

46 what is primary objective of the security architecture assessment?
a) create e design specification dcument
b) document the customer`s current and future technology projects
c) integrate routing and switching into the existing security architecture to protect networks and information against intruders
d) document power and UPS availability

47 during which phase are the customer`s business requirements identified and documented?
a) plan
b) operate
c) prepare
d) design

48 what is the primary objective of performing a network readiness assessment in the plan phase?
a) align business requirements to technical requirements
b) assess the current network infrastructure`s ability to adequately support the new solution and identify new requirements
c) create a plan to recycle used equipment
d) install and test system components in a non-production environment

49 what is the primary objective of the paln phase?
a) identify the activities for installing and configuring the equipment at the customer site or sites
b) assess the existing environment to determine whether it can support the proposed system
c) gain an understanding of high-level business and technical requirements
d) describe the activities involved in day-to-day support, management, and monitoring of the newly implemented system

50 which of these correctly identifies the six phases of the cisco lifecycles framework?
a) prepare, plan, design, operate, and migrate
b) prepare, plan, create, implement, operate, and improve
c) prepare, plan design, implement, operate, and migrate
d) prepare, plan design, implement, operate and optimize

Hi all!! I just passed the exam with score of 965. find below my answers.

1. c,d
2. a
3. c,d,f
4. c
5. b
6. a
7. c
8. a
9. d
10. b
11. b
12. a
13. b
14. a
15. c
16. d
17. a
18. a
19. e
20. b
21. c
22. d
23. c
24. a
25. d
26. c
27. b,c
28. c,d
29. b
30. b
31. a
32. e
33. a
34. b
35. a
36. a
37. c
38. d
39. a
40. a
41. c
42. c
43. d
44. c
45. a
46. c
47. c
48. b
49. b
50. d

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