pass4sure IP Communications 646-229 v2.29
IP Communications Advanced Account Manager : 646-229 Exam
Exam Number/Code: 646-229
Exam Name: IP Communications Advanced Account Manager
VUE Code: 646-229
Questions Type: Multiple choice,
Real Exam Question Numbers: 45-55 questions
Exam Language(s): English
“IP Communications Advanced Account Manager”, also known as 646-229 exam, is a Cisco certification.
Preparing for the 646-229 exam? Searching 646-229 Test Questions, 646-229 Practice Exam, 646-229 Dumps?
With the complete collection of questions and answers, Pass4sure has assembled to take you through 60 questions to your 646-229 Exam preparation. In the 646-229 exam resources, you will cover every field and category in IP Communications helping to ready you for your successful Cisco Certification.
IP Communications Advanced Account Manager Exam
Last day to test May 18, 2008
Exam Number: 646-229
Associated Certifications: Advanced IP Communications Sales Specialist
Duration: 60 minutes (45-55 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions
Exam Description Exam Topics
Exam Description
The IP Communications Advanced AM 646-229 IPCAAM exam assesses the candidate’s knowledge and skills needed by an account manager to articulate an advanced Cisco IP communications solution to an enterprise customer. The exam assesses the skill of the candidate to discuss Cisco advanced IPC solutions, guiding customers in performing all of the necessary steps to ensure a successful implementation.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.
Describe the business value of a converged solution
* Describe what a converged solution means in a customer environment
* Describe the benefits of a converged solution
* Describe the market trends towards a converged solution
* Describe and identify the capabilities of IP Communication solutions
* Describe the positioning of IPC Products/Systems
* Describe the differences between CallManager and CallManager Express
* Describe the features and functionality of CallManager and IPC Endpoints
* Describe the features and functionality of CallManager Express and Unity Express
* Describe the features and functionality of IPC Applications (Messaging, Conferencing, Contact Center, Video, Emergency Responder, etc.)
* Identify 3rd party applications that can solve business issues
Describe the value proposition and benefits of IPC solutions
* Describe how solution leverages customers’ existing infrastructure
* Describe how solution aligns with customers’ current and future business needs
* Describe how solution simplifies customers’ operations
Gather and analyze customer business requirements
* Qualify an opportunity with a customer
* Identify key business drivers as they relate to the customer
* Identify needs and pain points from customer responses to trigger questions
* Identify customer objections and respond appropriately
* Describe the process of integrating with and migrating from a legacy environments
Describe and recommend the appropriate Cisco solutions and services
* Identify the appropriate applications for solution deployment
* Describe the Cisco resources available to assist in the sales cycle
* Describe the features, advantages, and benefits of securing the network in relation to customer requirements
* Describe the IP Communication solution and applications as they apply to customer opportunity
* Develop financial justification for customer solutions
* Develop and present the business case for identified Cisco solutions demonstrating Cisco’s value add over competition
* Describe appropriate account management follow through and action plan creation
1.Which component connects dissimilar network environments?
A. hub
B. MAU
C. gateway
D. repeater
Answer:C
2.Which feature of Cisco IOS allows customers flexibility and choice when electing platforms for
their networks?
A. open standards
B. quality of service (QoS)
C. remote software upgrades
D. broad installed base on platforms
Answer:A
3.An essential element of Cisco development has been its leading role in advancing hat network
protocol?
A. Internet Protocol (IP)
B. Point-to-Point Protocol (PPP)
C. Serial Line Internet Protocol (SLIP)
D. Asynchronous Transfer Mode (ATM)
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Answer:A
4.What is a network that is composed of smaller local-area networks (LANs) that xist within a
business campus?
A. campus LAN
B. LAN campus subnet
C. campus wide-area network (WAN)
D. campus storage-area network (SAN)
E. campus local-area neighborhood (LAN)
F. campus metropolitan-area network (MAN)
Answer:A
5.In which area of the campus local-area network (LAN) are the user computers ttached to the
network?
A. core
B. access
C. distribution
D. aggregation
Answer:B
6.A company with 100 employees predicts that its employee number will triple in the next six
months. It is currently using hubs to connect employee computers.Which solution should an
account manager offer that would best meet upcoming company needs?
A. optical network
B. storage network
C. switched network
D. Internet protocol (IP) telephony
Answer:C
7.Which open standard promotes interoperability among the wireless client adapters and dial-in
servers of various manufacturers?
A. 802.11b
B. service set identifier (SSID)
C. Wired Equivalent Privacy (WEP)
D. Extensible Authentication Protocol (EAP)
Answer:D
8.Which two Internet Protocol (IP) telephony devices are best categorized as infrastructure
components? (Choose two.)
A. IP telephones
B. voice gateways
C. call management software
D. Media Convergence Servers (MCSs)
Answer:B D
9.Which network component blocks unwanted connections and content from both internal and
external sources?
A. firewall
B. extranet
C. access control
D. Virtual Private Network (VPN) tunnel
Answer:A
10.Which Cisco product allows customers to centrally manage their network security policies?
A. Cisco Firewall Services Module (FWSM)
B. Cisco Security Posture Assessment (SPA)
C. Cisco Secure Access Control Server (ACS)
D. Cisco Virtual Private Network/Security Management Solution (VMS)
Answer:D
7.Which capability does the Cisco Catalyst 2950 Series switches provide?
A. modular architecture and VPN access
B. wire-speed Fast Ethernet and Gigabit Ethernet connectivity
C. advanced QoS and multilayer switching
D. network intelligent services, while maintaining the simplicity of traditional LAN switching
ANSWER:B
8.Which hardware device enables a reliable, manageable way to connect IP telephony systems to
existing switches or analog devices?
A. hub
B. switch
C. router
D. gateway
ANSWER:D
9.Which Cisco IP phone would be most appropriate for a customer who would like to have
additional lines and speed dial buttons on their phone?
A. Cisco IP Phone 7902G
B. Cisco IP Phone 7910SW
C. Cisco IP Phone 7914 Expansion Module
D. Cisco IP Phone 7940
ANSWER:C
10.Which of these products would be most appropriate to recommend to a customer that wants to
switch from a PBX to Cisco CallManager without changing its voice mailbox?
A. Cisco DPA 7600 Series Gateways
B. Cisco VG248 Analog Phone Gateway
C. Cisco 800 Series Integrated Services Routers
D. Cisco Catalyst 6500 Series
ANSWER:A
Questions and Answers : 60 questions
Updated: 2008-2-27
The IP Communications Advanced AM 646-229 IPCAAM exam assesses the candidate’s knowledge and skills needed by an account manager to articulate an advanced Cisco IP communications solution to an enterprise customer. The exam assesses the skill of the candidate to discuss Cisco advanced IPC solutions, guiding customers in performing all of the necessary steps to ensure a successful implementation.
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