pass4sure microsoft MB6-285 v2.83

Axapta 3.0 Sales and Marketing : MB6-285 Exam
DescriptionExam Number/Code: MB6-285
Exam Name: Axapta 3.0 Sales and Marketing

“Axapta 3.0 Sales and Marketing”, also known as MB6-285 exam, is a Microsoft certification. With the complete collection of questions and answers, Pass4sure has assembled to take you through 120 questions to your MB6-285 Exam preparation. In the MB6-285 exam resources, you will cover every field and category in Microsoft Business Solutions helping to ready you for your successful Microsoft Certification.
Exam topics covered
The following list includes the topic areas covered on this exam. The percentage indicates the portion of the exam that addresses a particular skill.

• Business Relations and Workflow of Sales Force (25 percent)
Setup and administration of business relations
Processes of the sales force
Using the workbook and managing activities

• Quotations, Sales Targets, and Statistics (25 percent)
Quotation process in the customer relationship management (CRM) module
Sales units and sales targets
Perspectives, categories, and views that can be displayed in the sales management statistics

• Managing Marketing Campaigns, Telemarketing, and Mailings (25 percent)
How marketing campaigns are defined, set up, and activities connected
How financials can be viewed for campaigns allowing for a follow-up
How targets are identified and how they can be approached by means of the Internet, mail, or telephone
Process of registration of responses from the targets
Features for targeting contact persons
How the call and mailing lists are created and distributed among the sales force

• Integration (25 percent)
Relation of CRM to sales order, accounts receivable, master planning, project, human resources, questionnaire, and Enterprise Portal
How the telemarketing features can be integrated to a telephony provider/call center solution by using the telephone application protocol interface (TAPI)
Synchronization to Microsoft Office Outlook of activities and contact persons

Audience profile
Individuals who want to obtain a certification on Microsoft Business Solutions – Axapta (now Microsoft Dynamics AX) 3.0 Sales and Marketing should take this exam.

Credit toward certification
When you pass this exam, you earn credit toward the following certifications:

• Microsoft Certified Business Management Solutions Specialist

Preparation tools and resources
In addition to your hands-on experience working with the product, we highly recommend that you use the following tools and training to help you prepare for this exam.

E-Learning courses for this exam

• Collection 8329: Introduction to Microsoft Dynamics AX 3.0

Note We strongly recommend that you use training materials in conjunction with the corresponding e-learning to prepare for a certification exam.

Training materials for this exam
Training materials for Microsoft Dynamics can be ordered through your local partner.

• Microsoft Business Solutions – Axapta Introduction

• Microsoft Business Solutions – Axapta Sales and Marketing

Classroom training for this exam

• Course 8329: Microsoft Business Solutions – Axapta Introduction
• Course 8456: Microsoft Business Solutions – Axapta Sales and Marketing

Supplemental learning resources

• Basic online Help within the Microsoft Dynamics AX 3.0 product

Additional skills recommended

• Knowledge of customer relationship management practices among businesses

Microsoft online resources

• MSDN: The Microsoft Developer Network (MSDN) is a reference for developers that features code samples, technical articles, newsgroups, chats, and more.

• Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.

Skills being measured
This certification exam measures your ability to do the following:

• Understand and articulate how to set up and use the sales and marketing module in Microsoft Dynamics AX 3.0.

Exam specifics
Time requirements and questions

• 60 minutes to complete the exam

• 40 questions, with a passing rate of 70 percent

• Multiple choice and multiple answer questions

Registration

• Register now (Prometric.com)

1.How can you view total invoiced amount on a customer for a specific time interval?

A: On the Business relations form, click Update financial on the Financials tab, and view the field Total invoiced

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B: Run the report CRM/Reports/Sales Management/Internal account statement

C: Open Management statistics, Business relation category, select the Specific Customer radio button, and select the respective customer
D: Select CRM, Inquiries, Statistics

Correct Answers: C

2.What is the first action required to include quotations in master planning? A: A delivery date must be entered on the quotation
B: A probability percentage must be entered on the quotations

C: On the Master plan parameter the Include CRM quotations check box must be marked

D: The item requirements must be run directly from the quotation

Correct Answers: C

3.How do you invite a colleague to help you in an activity of type Task? A: Create several individual tasks with different responsible persons
B: Select the task in your Workbook and create a new task and enter the attendees on the Attendee list tab

C: Use the Attendees field in the Activities form, General tab

D: Create the activity in your colleague’s calendar using the Synchronization function

Correct Answers: A

4.You are planning your schedule for next week. How do you view all of your appointments for next week at one time?
A: Step through the days in the Workbook form, Day plan tab

B: In the Activities form, filter on the date interval in the From/to date fields

C: View the Activity List tab in the Activities form and select the date of the first day of next week

D: View the appointments in the Workbook form, Week plan tab

Correct Answers: D

5.A customer is created in the Customers form. How do you access this customer in the CRM module?

TestInside MB6-285

A: I delete the customer and enter the information through the Business relations form

B: The customer is automatically created in the Business relations form

C: I click the Functions, Synchronize CustTable button

D: I retrieve the information about this customer by using the CustTable directly

Correct Answers: B

6.The Drop icon is used to: A: Delete e-mails and files
B: Drop files from outside Axapta

C: Send documents to e-mail groups

D: Copy files or e-mails to the Clipboard

Correct Answers: B

7.A sales manager wants to analyze the activities spent on different segments of the customer base based on the

ABC classification in the Business relations form:

A: This is done through the activity analysis view in the Sales management form

B: This is done through the Activity analysis report

C: This is done through the button Functions, Statistics on the Business relation form

D: This can only be done through an OLAP analysis

Correct Answers: B

8.Where can you get an overview of all activities on a single business relation? A:Select Status all in the Workbook form, Open activities tab
B:View the specific customer in the Management statistics form, Activities category

C:Open the Business relations form, select a business relation, and click the Activities button

D:Open the Activities form, right-click on the Business account field of the desired business relation, and choose

Filter

Correct Answers: C, D

9.Quotation documents can be transferred to a project if you:

A: In the Quotation form, Documents tab; drag and drop the document to the project

TestInside MB6-285

B: Select the Transfer documents to project check box in the Convert to project form

C: It cannot be transferred

D: It will automatically be transferred

Correct Answers: B

10.Quotations can be created for: A: Customers
B: Competitors in order to record excluding quotations

C: Vendors

D: Customers and prospects

Correct Answers: D

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Questions and Answers : 120 questions Expected Date: October 21st , 2008 Price: $159.99 $125.99 Pre-Buy price: $88.19 Save $37.8

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