Supporting the Modular Array(MA) Storage Family : HP0-239 Exam

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Exam Number/Code: HP0-239

Exam Name: Supporting the Modular Array(MA) Storage Family

“Supporting the Modular Array(MA) Storage Family”, also known as HP0-239 exam, is a HP certification. With the complete collection of questions and answers, Pass4sure has assembled to take you through 69 questions to your HP0-239 Exam preparation. In the HP0-239 exam resources, you will cover every field and category in HP Certification helping to ready you for your successful HP Certification.

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QUESTION 1
Which command is used to view the available utilities offered by the ACS firmware?

A. LIST
B. DIRECTORY
C. VIEW UTILITIES
D. SHOW UTILITIES

Answer: B

QUESTION 2
Which ACS Version is required to run DRM?

A. 8.7D
B. 8.7F
C. 8.7P
D. 8.7S

Answer: C

QUESTION 3
In Transparent Failover mode, unit D102 with no preferred path is presented through port
____.

A. 2 on the bottom controller
B. 2 on both controllers
C. 1 on both controllers
D. 1 on the top controller

Answer: A

QUESTION 4
An MA8000 has been operating in a single controller configuration. You added a second
HSG80 controller for redundancy and started a CLI session through the serial port of the
new (lower) controller. Which command do you use to include the new controller into
the existing configuration?

A. SET FAILOVER COPY=THIS_CONTROLLER
B. SET MULTIBUS_FAILOVER=THIS_CONTROLLER
C. SET FAILOVER COPY=OTHER_CONTROLLER
D. SET MULTIBUS_FAILOVER=OTHER_CONTROLLER

Answer: C
QUESTION 5
What do you enter at the CLI prompt to configure a CCL (command console LUN) on
your HSG80 controller which will be fixed to LUN 0?

A. SET THIS_CONTROLLER SCSI_VERSION=SCSI-2
B. SET SCSI_VERSION=SCSI-2
C. SET D0 SCSI_VERSION=SCSI-3
D. SET THIS_CONTROLLER SCSI_VERSION=SCSI-3

Answer: D

QUESTION 6
You want to remotely configure an HSG80 controller. Before the first remote connection
can be established, you must establish a local connection and ____.

A. create a CCL (command console LUN)
B. configure the node ID
C. set the correct time and date
D. set the correct port topology

Answer: A

QUESTION 7
How many HSG controllers are supported in an M2200 enclosure?

A. 2
B. 4
C. 6
D. 22

Answer: A

QUESTION 8
Which ACS versions support cloning?

A. 8.7G, 8.7F, 8.7S, 8.7L and 8.7P only
B. 8.7G, 8.7F and 8.7S only
C. 8.7G and 8.7F only
D. 8.7G and 8.7L only

Answer: A
* pass4sure hp HP0-239 Questions and Answers : 69 questions
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HP Certified Professional
Supporting the Modular Array (MA) Storage
Family
(HP0-239)

Exam Preparation Guide

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Purpose of the exam prep guide
The intent of this guide is to set expectations about the content and the
context of the exam and to help candidates prepare for the exam. In this
guide, you will find recommended HP training courses, reference and study
material help you achieve a successful passing score.
Studies conducted by HP and Prometric show that a combination of course
attendance and self-study maximizes the likelihood of passing the exam on
the first attempt.
Audience
This exam is for personnel supporting HSG80-based products with minimum
6 months experience in an HSG80 support role.
Examples of job roles: HP AIS support engineer HP Channel Partners supporting HP storage products (e.g., engineers
who perform warranty and installation services)
General areas of content include: StorageWorks products and solutions fundamentals HP product and solutions portfolio Planning and design approaches for successful deployment of HP
StorageWorks solutions Installation, configuration, and startup and upgrade procedures Performance tuning and solution optimizing Troubleshooting and repair practices and procedures Administration and operation of solutions
Certification requirements
The Supporting the Modular Array (MA) Storage Family (HP0-239) exam is a
core requirement for the Accredited Integration Specialist + MA credential.
This level of certification is targeted for individuals who provide configuration,
installation, warranty support and/or operational support for the Modular Array
(MA) product family.
Prerequisites HP Accredited Integration Specialist – Storageworks
Exam details
At the beginning of the exam, you will be asked to answer some survey
questions. The survey questions are designed to assist the exam
development team in accurately profiling test results and to improve future
exams.
The following are details about the exam Number of items: 69 Item types: Multiple choice and drag-and-drop Time commitment: 90 minutes Passing Score: 71% (raw score of 49) Reference Material: No on-line or hard copy reference material will be
allowed at the testing site.
Comments on the exam
After the exam has been completed, there is an additional 15 minutes allotted
for participants to make specific comments about the test or survey items,
(i.e., accuracy, appropriateness to audience, etc.). HP welcomes these
comments as part of our continuous improvement process.
Exam Registration
This exam is available at Prometric.
Exam content
The following testing objectives represent the specific areas of content
covered in the exam. Use this outline to guide your study and to check your
readiness for the exam. The exam measures your understanding of these
areas.
Supporting the Modular Array (MA) Storage Family (HP0-239)
1.0 Define StorageWorks products and solutions fundamentals.
Describe and give examples of terms and functionalities within a SAN
environment Topologies
Identify the storage virtualization techniques on the various levels within a
storage solution Physical Disk (LBNs) RAID (Logical drives) Snapshot and clones (Point-in-time copies of logical drives)
Describe availability concepts for the listed components: Disk (RAID) Controller (Redundant hardware components, active/passive, or
active/active) Paths (Multipathing with failover capability) Sites (Data replication, controller or host-based) Data (Backup)
Identify the different RAID levels and describe the differences in aspect of
availability, cost and performance 1.5.1 RAID 0 1.5.2 RAID 1 1.5.3 RAID adaptive 3/5 1.5.4 RAID 0+1
Define the criteria for selecting a particular RAID level in aspect to the I/O
characteristic Random I/O Sequential I/O
List and describe Fibre Channel (FC) interconnect technologies used in
association with the HP StorageWorks products Identify FC as one of the serial interconnects within SCSI-3 List the key attributes of FC:
Standards
Best of network and channel architecture features
Serial transport
Layered design
The ability to be used with other layered protocols: SCSI TCP/IP
High reliability and availability Give examples of the different physical implementations of FC links and
describe the different characteristics:
Multimode fibre
Single mode fibre
Copper Describe the optical characteristics of a fibre optic link:
Attenuation
Dispersion
Step index compared to grade index fibre
Latency on fibre links
Microbending, minimum radius Describe the function and characteristics of the interconnect
components:
1.9.5.1 GBIC, GLM
1.9.5.2 Transceiver SFF, SFP
1.9.5.3 SC, LC connector Describe the different topologies. Include associated interconnect
hardware, characteristics, and the resulting port types.
Point-to-point
Loop
Fabric Describe the loop initialization process and the resulting configuration
constraints Describe the layered protocol structure of FC Describe the different classes of service and the impact for the data
transmission Describe the Fabric- and Port-logon process Describe the WWID concept and the mapping to Port-Target-LUN
2.0 Describe the HP product and solutions portfolio and where it is used
Describe the differences between the various HP StorageWorks products and
solutions and how they combine to fulfill ENSA Extended.
Describe the features and benefits of HP OpenView software solutions and
components including methodologies for implementation, restrictions or
limitations Storage Area Management
OpenView Storage Area Manager Node Manager Accountant Allocator Optimizer Builder
Provisioner
Command View/HSG Element Manager Data Management
Data Protector
Media Operations
EBS Availability Management
Multipathing
Array-based local replication
Array-based remote replication
Host-based replication
Network-based replication Storage Virtualization
Virtual Replicator
CASA
Modular Array CASA Continuous Access Storage Appliance
Replication
Virtualization
Describe the features and benefits of HP Network Storage Solutions and
components including methodologies for implementation, restrictions or
limitations NAS MSA1000 Virtual Array VA7×10 Modular Array 8000, 12000, 16000 Enterprise Virtual Array EVA5000, EVA3000 HP-XP
Describe the features and benefits of HP Infrastructure Solutions and
components including methodologies for implementation, restrictions or
limitations iSCSI router B Series switches C Series switches M Series switches
Describe the features and benefits of HP Storage Services and
methodologies for implementation, restrictions or limitations Design Build Integrate Manage Evolve
3.0 Plan and design to successfully deploy StorageWorks solutions.
Describe the steps and approaches to proper planning and designing of the
storage subsystem to meet customer capacity requirements. Describe how RAID levels on the Modular Array affect your usable
capacity.
Stripe set
Mirror set
RAID set
Describe the steps and approaches to proper planning and designing of the
Modular Array subsystem to meet customer performance requirements. Describe the key factors that impact performance and availability of the
disk subsystem
Mixing of disk speeds and capacities
Implication of the number of physical disks within a LUN
Implication of the number of physical disks on a bus. Describe how RAID levels on the Modular Array affect your system
performance.
Stripe set
Mirror set
RAID set Describe how different Modular Array configurations impact
performance of the disk system.
Demonstrate the impact of using LUN offsets.
Describe the effect of distributing the disks of a LUN over different
busses. Describe how the background disk activities affect performance of the
Modular Array subsystem
Snapshots
Clones
Failed drive rebuild Describe how the host configuration and architecture affect performance
of the disk subsystem. Describe the effect of disk subsystem design on performance related to
the different application types
Describe the steps and approaches to proper planning and designing of the
Modular Array subsystem to meet customer high-availability requirements. Describe how RAID levels on the Modular Array affect your availability
Stripe set
Mirror set
RAID set Describe how different Modular Array configurations affect availability of
the disk system.
Describe the affect of distributing the disks of a LUN across
busses.
Concatenation Describe the parameters required to identify mission-critical data and
the level of hardware and software redundancy to support minimal
operational interruptions.
How to apply configuration restrictions (example: cable lengths)
Identify the different Drive Rebuild/Priority options.
Describe the purpose of online spares: Online spare Automatic spare Describe the Modular Array technologies and methodologies that enable
redundant controller configurations.
Describe the functionality of Transparent Failover.
Describe the purpose of Multibus Failover. Describe the Modular Array technologies and methodologies that enable
redundant data path configurations.
Describe the software necessary for LUN presentation of the
Modular Array under multipath conditions: Windows UNIX OpenVMS
Describe the different objectives of multipath configurations Describe the various Modular Array data replication methods and
provide a brief explanation of each.
Snapshots
Clones
Data Replication Manager Describe how the disk cache architectures, implementations, and
configurations impact the I/O performance
OS dependent
Hardware dependent
Describe the enhanced support for backup and restore provided by the
Modular Array Snapshot Clones
Describe the need for zoning technologies
Identify the appropriate ACS firmware version regarding the customer
requirements (P-L-S-F-G)
4.0 Perform installation, configuration, startup, and upgrade procedures
Recognize the configurations and hardware components associated with the
MA/EMA Identify the different Modular Array models
RA8000, ESA12000
MA6000, MA8000, EMA12000, EMA16000 Identify the various Modular Array configuration and capacities
MA6000
MA8000
EMA12000
EMA16000 Identify the Modular Array controller items and components
HSG60, Cache, Battery Backup, Fans, EMU, PDU, OCP, Power
Supplies
HSG80, Cache, Battery Backup, Fans, EMU, PDU, OCP, Power
Supplies Identify and install the supported disks and disk enclosures
Disk Enclosure 42xx,43xx
Disk Enclosure BA370
SBB Disk
StorageWorks Universal Disks Describe Multi-Port Failover or Transparent Failover configurations
Cabling Identify the required power distribution requirements.
RA8000 N+1 or 2N
MAX000
MA and Disk Enclosure AC power distributions Identify the Modular Array controller and controller components
Identify the controller bezel
Identify the controller blowers
Locate and describe the cache battery assembly installation
procedure
Locate and identify the HSG Controller operator control panel
features
Recognize how to input data with the HSG operator control panel
Identify the FC transceiver connections and functions
Describe the Status LEDs of the MA and RA controller
Describe the status indicators and LEDs of the MA and RA EMU
Describe the meaning of the MA and RA power supply LEDs
Identify the Management Appliance requirements. Identify and perform procedures used to update the SWMA. Recognize the physical attributes of the SWMA versions. Recognize and identify the SWMA software architecture. Demonstrate the ability to access the SWMA through the Remote
Insight Board Demonstrate the ability to access the SWMA through the Microsoft
Terminal Services
Demonstrate the ability to access the SWMA through a web browser
using the default passwords Demonstrate the knowledge and ability to restore the SWMA using the
Restore CDs Demonstrate the knowledge and ability to change Network settings on
the SWMA
Explain and demonstrate the use of the various Modular Array configuration
utilities and tools Command Line Interface and associated utilities SW Command Console “SWCC” GUI Steam Agent , integration into CIM LPUTIL (KGPSA) QLogic View
List the steps in the correct sequence for power on, hardware component
configuration, or firmware upgrade of the Modular Array Sequence the steps in the Modular Array storage subsystem installation
and power up/down procedure. Sequence the steps to configure FC adapter boards with storage
devices, in proper order Describe the controller considerations!aconnection table!aon Modula
Array SSP Identify and perform procedures used to do code load firmware
upgrades on the Modular Array.
Describe the boot, initialization and configuration sequence on a Modular
Array storage subsystem. Boot sequence MA Initialization sequence
Describe the initial steps to setup the HSGxx Controller
Describe the initial steps to introduce SBBs or Universal Disks
Describe the initial steps to configure disks into an disk array
Describe the initial steps to present disk arrays as LUNs Configuration sequence
Describe how to view and change properties of the HSGxx
controller
Describe how to view and change properties of the disk arrays
Demonstrate the ability to delete or move a disk array and describe
the implications
Demonstrate the ability to scan host bus adaptors and administrate
the host connection table Demonstrate the ability to set up LUN masking !a Offset Demonstrate the ability to set up LUN mapping !a SSP Access to all by default
Demonstrate the ability to create a Disk Array, associate it with
cache attributes, and present it to a host or a group of hosts
Demonstrate the ability to create snapshots and clones within the
Modular Array environment.
Describe the command line interface and its relationship to the
Modular Array structure, and obtain information regarding the
configuration of the Modular Array
Demonstrate how to use the HP Software support matrix for the operating
System Components Recognize Server support for the Modular Array
Operating systems boot support with the Modular Array WWIDMGR
Secure path version support
DRM version support
HBA Firmware and driver support on supported platforms
GUI support by operating system !a CIM, SWCC
FC switch support for the Modular Array
Demonstrate the knowledge to collect all necessary preliminary
information for the Modular Array storage system configuration
Supported single path configuration Recognize service offerings
Installation and startup services: Basic Post Warranty Services SAN implementation services
5.0 Perform proper performance tuning and optimize the solution
Analyze the steps and approaches to properly tune or optimize the Modular
Array subsystem to meet customer requirements. Inspect the performance of the subsystem configuration
DILX
VTDPY Inspect Storage Set configuration
RAID Level
Chunk Size
Set the appropriate parameters to configure the controller behavior on behalf
of the customers needs.
Settings for single or dual-controller configurations
Settings for Transparent or MultiBus Failover Mode
Storage Set settings
Set the caching parameters
Configure drive enclosures to meet the requirements. Disk drive size used Performance of the disk drives Configuration of the enclosure buses Mixing Ultra2 and Ultra3 drives in consideration of the Controller SCSI
Buses
Analyze the host configuration and interconnects relying on the environment. Arbitrated Loop
Single pathing
Dual pathing Switched Fabric
Single pathing
Dual pathing Describe and interpret Secure Path Configuration
Maximum paths
Maximum LUNs
Load distribution
Load balancing
Preferred controller
6.0 Perform proper troubleshooting and repair practices and procedures
Given a problem scenario, identify the cause of a MA storage subsystem
problem. Describe utilities and tools that should be used and common questions
that should be asked when determining a customer MA storage
problem. Identify which information to collect for support if the problem cannot be
solved
List common symptoms for MA storage-related problems. List common visual symptoms for MA storage-related problems
Identify and determine environmental problems as causes for
storage system failures Determine if a given problem is hardware or software related.
List and perform the steps for logical troubleshooting on the MA Identify common errors, interpret operating system and diagnostic
messages, and identify the failed components for a given MA problem.
Interpret system LED messages MA controller EMU module ECB module Fan module Power supply module Disk drive indicator
Display messages
Audible alarms Describe how to retrieve and interpret driver messages
Interpret host error log events and operating system messages to
analyze storage subsystem errors and isolate fault conditions.
Interpret CIM alarms and SWCC error messages.
Given a problem scenario, choose the best method to repair or replace the
defective subsystem or components. HBA replacement Connection table Disk replacement Cache battery TPRLO Unflushed cache data Controller replacement with different setup options
7.0 Administer and operate the solution
Identify the system components used to access the storage system Storage System Management Appliance System with a supported web browser/GUI
Describe how to verify the operational state of the storage system Describe the possible error indications on the OCP Describe how to verify the operation of already-configured logical drives Describe how to check that there are sufficient system resources
available to change or extend the configuration
Describe how to verify the operational state of the Management Appliance Describe how to access the Appliance through the web browser Identify how the error reporting environment is set on the appliance
Identify the steps to access the storage system with the GUI Describe how to launch SWCC Describe the setting of the system options
Save configuration !a single controller environment Describe how to identify that the storage system is currently managed
by another management appliance
Describe how to access the storage system with the CLI List reasons to use the CLI instead of the GUI to operate the storage
system
Describe the logical steps to configure a LUN and present it to a host Describe the options to create storage sets Describe the options to manage hosts connections Describe the options to manage LUNs Re-creation of an existing LUN/storage system
Describe the logical steps and options to create snapshots and clones
Recommended training and study references
This section lists training courses and documents that can help you acquire a
majority of the knowledge and skills needed to pass the exam. You must also
gain the practical experience outlined in this guide
You are not required to take the courses listed in this section. However, HP
strongly recommends that you attend the classes, participate in class labs,
and thoroughly review all course material and documents before taking the
exam, even if you believe you have sufficient on-the-job experience.

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