pass4sure microsoft MB2-185 v2.83
Microsoft CRM Customization v.1.2 : MB2-185 Exam
Exam Number/Code: MB2-185
Exam Name: Microsoft CRM Customization v.1.2
VUE Code: MS-03-020
Questions Type: Multiple choice,
Passing Scores: 70%
Exam Language(s): English,French ,German ,Spanish
“Microsoft CRM Customization v.1.2?, also known as MB2-185 exam, is a Microsoft certification.
Preparing for the MB2-185 exam? Searching MB2-185 Test Questions, MB2-185 Practice Exam, MB2-185 Dumps?
With the complete collection of questions and answers, Pass4sure has assembled to take you through 154 questions to your MB2-185 Exam preparation. In the MB2-185 exam resources, you will cover every field and category in Microsoft Business Solutions helping to ready you for your successful Microsoft Certification.
Question: 1
The object model, query processor, and metadata framework are main components of which layer of Microsoft CRM architecture?
A – Database
B – Platform
C – Presentation
D – Application
Answer: B Question: 2
Which layer in the Microsoft CRM architecture includes the Browser Client and Sales for Outlook
Client components?
A – Platform
B – Application
C – Database
D – Presentation
Answer: D Question: 3
Communication between the application layer and the platform layer is accomplished using which technology?
A – Remote Procedure Calls
B – HTTP Post Method
C – SOAP
D – Stored Procedure Calls
Answer: C Question: 4
Which technology does the Microsoft CRM browser client use to present the user interface to
Internet Explorer?
A – XML
B – Generated Platform API C – ASP.NET
D – Fetch Builder
Answer: C Question: 5
Which layer or Microsoft CRM performs all security checks independent of the caller?
A – Application
B – Platform
C – Database
D – Presentation
Answer: B Question: 6
Once you have created a workflow rule, what must you do to it before you can test it in Microsoft
CRM?
A – Using Server Manager, run the server task titled “WF 100_Publish_Rule” in order to instantiate the workflow rule you created
B – Activate the rule
C – Publish the rule
D – Assign the rule to a business unit
Answer: B Question: 7
Your business is interested in using Microsoft CRM Workflow to automate its business processes and policies. Which types of processes can a company automate with Microsoft CRM Workflow?
A – A process triggered by an event in an unlinked third-party application
B – A process that specifies the steps a sales rep should go through to close a sale
C – A process that schedules an activity for a non-Microsoft CRM user and places it on his
Outlook calendar
D – A process that assigns a sales rep to an account
Answer: B, D Question: 8
Which of the following can instantiate a workflow rule against a particular record?
A – A unit
B – An event
C – A code change
D – A manual ‘Apply Rule’ action
Answer: B, D Question: 9
The Microsoft CRM Professional Edition includes which of the following Workflow tools?
A – Workflow Manager
B – Workflow Process Mapper
C – Workflow Monitor
D – Workflow Event Scheduler
Answer: A, C Question: 10
Workflow Rules can be created for which of the following objects?
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A – Accounts B – Activities C – Case
D – Lead Answer: A, C, D Question: 11
Which of the following Actions can you perform on Workflow Processes when in the Process tab
of the Workflow Monitor?
A – Abort B – Delete C – Pause D – Stop
Answer: A, C Question: 12
Which of the following workflow examples can be implemented using Microsoft CRM workflow
(without launching a custom program)?
A – Create a Welcome letter when a prospect becomes a client
B – For new opportunities, go to a web site and obtain a credit report and update a credit field in
Microsoft CRM
C – Send a series of emails at specified time interaIs to the contacts associated with an opportunity that is on hold
D – Add a new Microsoft CRM user based on Active Directory
Answer: A, C Question: 13
In Microsoft CRM, sales processes are workflow rules designed specifically for which of the following objects?
A – Accounts
B – Cases
C – Leads
D – Opportunities
Answer: D Question: 14
Workflow Manager allows you to perform which of the following actions?
A – Create a rule by copying an existing rule
B – Edit an ‘active’ workflow rule
C – Create rules that consist of conditions and actions defined in an “if-then-else” format
D – Delete an ‘inactive’ workflow rule
Answer: A, C, D Question: 15
If multiple workflow rules exist for an object, then how does Microsoft CRM determine the sequence in which the rules should be applied?
A – All rules for the object are applied simultaneously
B – The rules are applied based on the sequence in which they appear in Workflow Manager
C – The rules are applied based on the create date and time of the rule, starting with the oldest rule
D – The rules are applied based on a sequence number that you assign to each rule in Workflow
Manager
pass4sure MB2-185
Questions and Answers : 154 questions
Updated: 2008-2-12
Market Price: $159.99
Member Price: $125.99
MBS [ MB2-185 ]CRM 1.2 Customization is one of the newest released exams for Microsoft Business Solutions Certificates. MB2-185 Pass4sure build the questions pool immediately after got the news from Microsoft Business Solutions provider, so candicates will get the latest material for preparing this exam from pass4sure. The candidate who successfully passed this exam indicates that he has mastered the knowledge and skills of CRM 1.2 Customization .
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