pass4sure microsoft MB2-186 v2.83
Microsoft CRM Applications Professional v.1.1 : MB2-186 Exam
Exam Number/Code: MB2-186
Exam Name: Microsoft CRM Applications Professional v.1.1
VUE Code: MS-03-030
Questions Type: Multiple choice,
Passing Scores: 70%
Exam Language(s): English,French ,German ,Spanish
“Microsoft CRM Applications Professional v.1.1?, also known as MB2-186 exam, is a Microsoft certification.
Preparing for the MB2-186 exam? Searching MB2-186 Test Questions, MB2-186 Practice Exam, MB2-186 Dumps?
With the complete collection of questions and answers, Pass4sure has assembled to take you through 143 Q&A to your MB2-186 Exam preparation. In the MB2-186 exam resources, you will cover every field and category in Microsoft Business Solutions helping to ready you for your successful Microsoft Certification.
1.When sending Direct e-mail using a Microsoft CRM e-mail template, which of the following will each recipient receive?
A. A series of e-mail messages
B. A scheduled e-mail message
C. A personalized e-mail message
D. A copy ofthe same e-mail message
Answer: c
2.In the Microsoft CRM Sales Professional edition, what field in the Opportunity record is required for Products
to be added to the Opportunity? A. Close Date
B. Price List C. Probability D. Sales Stage
Answer: b
3.Prior to adding quotas, which of the following records are required to be set up in Microsoft CRM?
A. Accounts
B. Fiscal Periods
C. Leads
D. Users
Answer: bd
4.In the Microsoft CRM Customer Service Professional edition, what is Routing used for? A. Assigning Case records to specific queues or users
B. Assigning Activity records to specific queues or users
C. Creating Notes that are attached to a case
D. Creating Contracts for Accounts
Answer: ab
5.How does application security and user licensing affect reporting in Microsoft CRM?
A. A user cannot generate a report in Microsoft CRM if they do not have the proper application security access for
Reports
B. A user can generate any report that their user license gives them access to, but they will only be able to view records inside the report their application security allows
C. A user can generate any report in Microsoft CRM and they will be able to view all records in the report regardless of their application security access and user license
D. A user can generate any report and read all records in the report as long as their user license grants them access
to the Reports module
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Answer: b
TestInside MB2-186
6.Which of the following are functions in Microsoft CRM for finding data?
A. CRM Index Alphabet Bar
B. Options menu C. Quick Create D. View menu
Answer: ad
7.Which of the following statements regarding Account record relationships is correct? A. Contacts can only have one parent Account
B. Accounts can parent many other Accounts C. Accounts can have many parent Accounts D. Accounts can parent many Contacts
Answer: abd
8.Which of the following records can be associated to a Contact? A. Activities
B. Cases
C. Opportunities
D. Territories
Answer: abc
9.What are the personal options for converting incoming E-mail to Microsoft CRM Activity records?
A. All Incoming e-mail
B. Only inbound e-mail
C. Only e-mail about a CRM record
D. Only e-mail about an existing CRM record
Answer: ad
10.What is the default size limitation of file attachments in the Notes record type? A. 1 MB
B. 3 MB C. 5 MB
D. Unlimited
pass4sure MB2-186
Questions and Answers : 143 Q&A
Updated: 2008-2-8
Market Price: $159.99
Member Price: $125.99
MBS [ MB2-186 ]CRM 1.2 Applications Professional is one of the newest released exams for Microsoft Business Solutions Certificates. MB2-186 Pass4sure build the questions pool immediately after got the news from Microsoft Business Solutions provider, so candicates will get the latest material for preparing this exam from pass4sure. The candidate who successfully passed this exam indicates that he has mastered the knowledge and skills of CRM 1.2 Applications Professional.
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